Privacy Policy

ackresponse Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ackresponse.com, specifically when you use our contact form. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

When you use our contact form, we collect the following information:

• Name (First Name & Last Name): To address you appropriately and to personalize our communication.
• Email Address: To respond to your inquiries and send relevant information.
• Phone Number: To reach you directly if necessary.
• Country: To understand your geographical location and better tailor our services to your region.
• Company Name: To better understand your business and provide tailored consultancy services.
• Message: To address your specific inquiry or request.

How We Use Your Information

We use the information we collect in the following ways:

• To Communicate: We may use your contact information to respond to inquiries, send updates, and provide information about our services.
• To Improve Our Services: Feedback and inquiries help us enhance our offerings and customer experience.
• For Marketing Purposes: With your consent, we may occasionally send promotional emails regarding new services or updates.
• To Comply with Legal Obligations: We may use your information to comply with applicable laws and regulations.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

Your Rights

You have the following rights regarding your personal data:

• Access: You can request access to the information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information.
• Objection: You can object to the processing of your personal data in certain circumstances.
• Withdrawal of Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.

Cookies and Tracking Technologies

Our website, when allowed, may use cookies and similar tracking technologies to enhance your experience of the use of our website. You can control the use of cookies through your browser settings.

A cookie in a browser is a small piece of data stored on a user's device by a website they visit. Cookies are used to remember information about the user, such as their preferences, login status, or activity, to enhance their browsing experience.

Further information about cookies can be found on www.allaboutcookies.org.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ackreponse Ltd.

Quatro House

Lyon Way

Frimley Road

Camberley

GU16 7ER

UK

enquiry-dpo@ackresponse.com